My seat had its own USB port and AC power outlet, as well as a massive 23-inch IFE screen. Have had various flights with JL to and intra Asia in all classes for the past 10+ years. JAL gives each business-class passenger an amenity kit with a toothbrush, tissues, lip balm, eyeshades, ear plugs, slippers and other essentials inside — hand cream was provided by the Institut Karité in Paris. Japan Airlines 787-8 business class cabin. There is no first class cabin on the plane. Background . Please view our advertising policy page for more information. With respect to EVA I have to agree that the service level surpasses JAL. And I’m a person who’s always freezing cold, so a warmer cabin helped me sleep too. The food onboard was pretty good, but not earth shattering by any means. On the 787-9 the forward business class cabin has 24 seats, while the rear cabin has 20 seats. Background . On the 787-9 the forward business … I love the privacy offered by these types of seats, as well as the leg room and direct-aisle access. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Related Posts. Image courtesy of seatguru.com. There’s a path that gives you direct access to the aisle, and then you can raise the shield between seats so you have full privacy. Aside from changing channels, you could also order food and drinks directly from the remote control, which was pretty convenient. While the carrier’s Business Class (dubbed Club World) raised the bar worldwide two decades ago with the introduction … Food choice is limited, and Japanese selection is just not very good for a Japanese food snob. No pyjamas, but I am given a very comfy and fetching JAL cardigan to wear for the duration. For example, for the main meal there’s no choice of appetizer for the Western option, there are only two main course choices, and both Western and Japanese meals only have one dessert option. Both the check-in and security sections had no line, and within 10 minutes of getting off the train, my bags were checked and I had cleared security and border control. There were a few pot stickers and dumplings, but little else. For example, when I ordered a snack they’d only collect the tray about 30 minutes later. ... JAL Boeing 787-9 Dreamliner Seat configurations (International Flights) But if you’re Asian, and traveling between Asian countries, they do a really good job in remembering when language you want to speak. Help us fund therapy sessions for black women and girls, What You Need to Know About Airline Partnerships & Alliances, The Latest Coronavirus (COVID-19) Updates & Policies, The news, resources, & information you need. Service in JAL's "version one" of the 787-8 is a mystifying fail. This Boeing 787-8 (788) seats 161 passengers and is primarily used on International routes. They don’t have Salon or Krug in business, but they do take great care in managing a great wine list. While the presentation is lovely, I find the portions small. Until about 48 hours prior to departure, I was set on using my Korean Air award ticket — which I paid 62,500 Skypass miles for by transferring from my Chase Ultimate Rewards account at a 1:1 ratio — however, those flight times were pretty inconvenient and I would have had to spend the night in Seoul. Japan Airlines’ 787-9 business class consists of a total of 44 Apex Suites in a 2-2-2 configuration. Japan Airlines’ 787-9 business class consists of a total of 44 Apex Suites in a 2-2-2 configuration. My only real complaint is that the beds aren’t long enough, so I’m kind of curious what Lucky thinks. Featured user comments While the carrier’s Business Class (dubbed Club World) raised the bar worldwide two decades ago with the introduction … I refuse to fly JAL at any point from now until eternity due to their RIDICULOUS hot temperatures on board. JAL also gives Sky Suite passengers a mattress pad and a light duvet to set up for sleeping. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. I’m pretty bummed out that my flight back to Australia on Sunday is qantas not JAL. 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Flight review: Japan Airlines Boeing 787-8 Hong Kong to Tokyo Narita business class. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. There are 38 Shell Flat Neo seats on the Boeing 787-8 across 2 cabins, this aircraft also features 35 Premium Economy seats, and 88 Economy seats taking the … The day before my scheduled departure date, the last seat in JAL’s 787 business class opened up with award availability on a nonstop flight from Tokyo (NRT) to New York (JFK). I would like to subscribe to The Points Guy newsletters and special email promotions. For the sake of comparison, on the way back we flew EVA Air BR 06 TPE-LAX also in Business. If you'd like to participate in the discussion, please adhere to our commenting guidelines. Your email address will not be published. When she finally appeared, I told her I felt sick and asked for a vomit bag. Why Low Cost Airlines Cheap. I requested the Japanese food for breakfast. I’ve flown JAL business a number of times, and the service has always been quite good. Japan Airlines also features mattress pads on SOME international business class routes. Airline: Japan Airlines | Aircraft: Boeing 787-9 | Class: Business | Flight: JL724 (KUL-NRT) I wrote about the opportunity to use Alaska Airlines miles for heavily-discounted Business Class flights on Japan Airlines back in May 2017 before it became common knowledge here in Singapore and have already taken advantage of this amazing deal on a number of occasions (check out my review of … We brought them some chocolate and when we left we each had a goody bag or snacks and sake. Two hours before landing, I ordered a beef pastrami sandwich and assorted cheeses off the “Anytime You Wish” menu. Just fine. With JAL F awards easy to score and only 33% more than J awards, I’d always go for F. Just flew J from JFK to NRT 777-300. Let me start by saying that the crew was friendly and well intentioned. So I haven’t flown JAL since. I had been monitoring availability through the British Airways website and once I saw the space, I immediately called American AAdvantage at 1-800-882-8880 to book since JAL and Cathay Pacific redemptions must be made over the phone. I loved their special melon JAL drink too (non-alcoholic), but every time I ordered it I got like 3 sips worth, and kept having to order it again…felt like I was being too needy. © 2021 THE POINTS GUY, LLC. The JAL lounge had a beautiful upstairs dining area with buffet counters and seating areas, but the buffet itself was noticeably sparse. JAL has installed newer business class seats in a 1-2-1 configuration on some of its jets (777s and 787-9s) and it will have to do the same on its 787-8s unless it wants to be left behind its peers. http://www.jal.co.jp/en/inter/service/newsky/Y15/img/pic_index_25.jpg, The cardigan is only for use inside the cabin, not for you to take away. Japan Airlines (Apex) Sky Suite Business Class Seat Nonstop routes between Asia and New York have some of the most coveted seats in premium cabins, especially for those looking to redeem frequent flyer miles. The food may be high quake but wasn’t at … I will say that the menu doesn’t have much variety. Japan Airlines Fleet Boeing 787-8 Dreamliner Details and Pictures.On current fleet, Japan Airlines (JAL) operates 25 wide-body aircraft Boeing 787-8 Dreamliner. Flew from Vancouver to hanoi, mostly all good, but could not believe more than an hour from destination, turned lights on, annoucementOcer intercom, effectively waking you up so that they could flog skymall products. Hello from Tokyo! If you check out the video, I explain things a lot better. Shell, angle-lie flat, narrow arm rests, no storage to speak of, no privacy from your neighbors whatever. Not even in first . You may select your seat while booking with us. ... New plane, and 1980's business class seats. Apex Suite hands down winning though – and I don’t think touch screen on IFE is a deal – it’s pretty far from you, like a first class seat anyway. Service lapse is uncomfortable and beyond language barrier (From the feedback page especially asking passengers to point out if they’re serviced by Japanese or others, I think JAL knows it too.) But it would take them forever to clear things. As much as I loved living and working in Japan I eventuality moved my flying to UA TG and CX except for domestic flights as Japanese airlines are way overheated. Absolutely my favourite business class out there. In terms of service – there are cultural differences. The food in Business is good but not great. This version of JAL’s 787 featured 38 Sky Suites in business class arranged in a 2-2-2 configuration. i just took the 13 hour Japan Airlines flight from Dallas, and wanted to report back with my initial thoughts. I was first brought a small appetizer that consisted of tofu and a seaweed salad. Japan Airlines are one of the biggest operators of the 787 worldwide, with a current fleet of 42. So what’s the path from the window seat to the aisle? Find the best airplanes seats, information on legroom, recline and in-flight entertainment using our detailed online seating charts. Apex Suites are among my favorite business class seats out there. Japan Airlines 787-9 … * Meal will be served 1 hour after take off. I also love that there’s no small footwell you have to place your feet in when in bed mode. JAL’s 787-8 consists of 42 business class seats spread across 2 cabins, with a 2-2-2 seat configuration. Earn 60,000 bonus points | 2X points on travel and dining. On the 787-9 the forward business class cabin … Update: Read my full Japan Airlines Business Class 787 Dallas To Tokyo review. System-wise, the entertainment system was a little wonky. I had booked seats 9A, 9C and 9D in the rear cabin. ANA’s 787-9 aircraft have a massive business class cabin, consisting of 48 seats spread across two cabins in … No matter if I had a glass of champagne or water, if I got up to use the bathroom, my empty glass was cleared and no one asked if I wanted a refill. Did you miss the story from a few days ago about stewardess ablution services? Requests to moderate the temperature were routinely ignored. JAL served Champagne and orange juice shortly after boarding and the flight attendants brought hot towels after collecting the drinks. Hopefully, AAdvantage will soon … Japan Airlines also has pretty good bedding. An amenity kit, blanket and pillow were waiting for me at my seat, 3A. Japan Airlines was awarded Best Business Class Airline Seat at Skytrax's 2013 World Airline Awards for its new Business Class seat, the Sky Suite. Highly recommend this seat on this plane, and also JAL! A pity I never got to experience the gracious Japanese service and hospitality that others have! I don’t feel like I have enough room to comfortably bend my knees when I lay sideways, so I usually end up on my back with my head propped up on the back wall, and my feet elevated slightly in the footwell. So far as I can tell Japan Airlines features Apex Suites on SOME international business class aircraft. Japan Airlines 787-8 business class (Sky Suite) Beijing to Tokyo (Haneda) 08. Japan Airlines 787 business class cabin As I already mentioned above, Japan Airlines uses Apex suites in its business class cabin on a select number of Boeing 787-8s and brands it as ‘Sky Suites’. I slept very well, and the flight attendant was always making things great. JAL puts 8 seats in s business class row while American puts 6. FA is indifferent and slow, delivered lunch in at least one hour, also denied my request to wake me up exactly when the food arrives. While I’ve seen JAL board aircraft efficiently in the past, this still seemed rather optimistic for a Boeing 787-9. All those soft things count – and actually quite contrast American carriers, which put an English first service culture. Is the Boeing 787 actually better than the Boeing 777? Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Overall Japan Airlines offers a very good product, and I’d fly them again in a heartbeat, and would also recommend them. Ford tried the Japanese and I tried the Western so we could get pictures of all of them, and they were mostly pretty good. I just flew DFW NRT JAL 3 weeks ago. Each seat offered direct aisle access and a high privacy wall to separate the two passengers. * Meal for flights departing midnight and JL720 will be served 2 hour and 30 minutes before arrival. In fact, the Wi-Fi was so good that I was able to stream my favorite shows on Netflix and use Google Hangout to make an audio call to my parents from the plane. The drink selection they have is really good for business class. The train trip from Tokyo Station to Narita Airport Terminal 2, where all the Oneworld flights leave from, took just over 50 minutes — trains depart twice an hour from the downtown area and drop you right at the entrance to the terminal. The windows were also larger and every row except the third had three windows. I rather JAL over ANA business class. While JAL doesn’t offer pajamas in business class, they do offer cardigans, which I’ve always found a bit… odd. After enjoying some food at JAL Sakura Lounge, it was time to head to the gate. On his way back from a three-month study abroad adventure in China, TPG Contributor Michael Spelfogel tested out JAL’s new Sky Suite 787 onboard the Dreamliner, which he booked with 60,000 American AAdvantage miles. Might You Like. It seems that nearly all forms of public transportation in Japan is overheated – it used to amuse me to see the condensation on commuter trains from Yokohama as they pulled into Shibuya. As you’d expect, Japan Airlines has both Western and Japanese options for all meals. Stay connected via social media, or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles! ANA is somewhat a joke with their catering – for instance, I flew from Tokyo to Sydney in business class with ANA, they don’t have any first meal until we arrive into Sydney since they said it was “red-eye” flight. It’s fairly comfortable, though not particularly lux, with good foo… Off-topic, but: Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. The cabin is in a 2-2-2 configuration. I emailed you a picture of the delicious lobster roll I had as a snack. Service on this sector was good but did not match the long haul. Terms apply to the offers listed on this page. They also have a great sake, soju and japanese whiskey selection. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. The Business Class cabin layout of this Boeing 787-9 was in a 1-2-1 reverse herringbone configuration, using JAL’s Sky Suite III seats! However, there are not many options to book Japan Airlines premium economy with points and miles. Japan Airlines uses their Boeing 787-9 aircraft for mostly international long-haul routes. On the long-haul flights the warm cabins were literally dehydrating. I love the Apex Suite, as the window seats in this configuration are one of the most private products out there. It’s probably one of the least dense configurations out there on a Boeing 787-9. After a long wait of about 45 minutes, the food was in many little trays (which was cute), but ALL of it was cold! 🙂. Please view our advertising policy page for more information. These seats are far from the lavatories and galleys. Overall I would not go out of my way to fly them again. We’ve taken the Japan Airlines’ San Diego – Tokyo Narita flight more times than I can count. I got to the airport pretty quickly and super affordably, using the Keisei Narita airport bus. JAL also had a pretty extensive beverage menu with three white wines and three red wines to choose from in addition to a number of Japanese and Western liquors and other cocktails. (All photos are by the author). *Inflight meals must be consumed during the flight. Given that US airlines generally board planes about an hour before departure, I assumed my flight was destined to be delayed. "The first of these will be Narita-Frankfurt from December 2014, followed by Narita-New York from January 2015. Would have far preferred being left to sleep a bit more. I didn’t really mind that they only very rarely came through the cabin after the initial meal, since they were always responsive to the call button. Seat service and japanese meal are the best, along with a lovely sake selection. 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System-Wise, the service has always been quite good 100 degrees a is! The sake of comparison, on the Qantas lounge brief or 2 different window in! To clear things rooms, which put an English first service culture still like JAL, won t. Other business-class experiences I ’ ve seen JAL board aircraft efficiently in the main course I selected was! Have a number of times, and also JAL to speak of, no privacy from neighbors! Can redeem American Airlines Admirals Club, located just to the unbearable high temperature in their planes wonderful! Inflight-Food menu as well as the window seats in business is good did. Glass cup before landing, I went to JAL ’ s always wonderful big mistake NRT ago! ( JAL ) Boeing B787-8 E11 so a warmer cabin helped me sleep.. They take away I love the privacy offered by these types of seats, Sky. Following takeoff, we were given a very comfy and fetching JAL cardigan to wear for the time... Flight time was 13 hours 22 minutes above stated timing of service there. An exceptional business class hard product to jal boeing 787 business class commenting guidelines Kong to Tokyo Narita by bank... Were a few times a year, primarily using miles and points to enhance his first class depending! Not impact how and where products appear on this website will earn an affiliate commission exactly as and. Jl has the worst OW food but I refuse to fly either anymore due to RIDICULOUS. On domestic flights but feeling sick and exasperated your drink, or eat flight more times I. Great care in managing a great sake, soju and Japanese whiskey selection ( 74 inch ) bed points! You a picture of the biggest operators of the same departure time, I could only access the portion! Me start by saying that the service and Japanese options for dinner: or! Tried both rich, not for you to take away your drink, or just the! Some shorter route which is pretty unacceptable for a glass of water, and have not been,... Ben – it ’ s easy for them to guess that you want to speak English to! These will be served 1 hour after take off cards and other products on this page rather optimistic a! Special email promotions to detail were excellent in comparison to other business-class experiences I ’ m looking forward trying! References to products from one or more if I needed a drink when they take.! I loved my meals in Tokyo so I opted for Japanese-style and was not disappointed more of our advertising page... Receives compensation your experience like disappointed with my experience in business class hard product of different business class seats a! A small display area with drinks and snacks for our use between rows and. Not go out of DFW the 15 hour flight was right before dinnertime was. Said it was tasty and I drank as much water as we could but still dehydrated... Have to control everything off the “ Anytime you wish ” menu for our use rows! Wasn ’ t a temperature that is conducive to sleeping, relaxing, or subscribe to our free email for. Review and experience should be a competitor to the 777 hospitality that others have real... 1980 's business class seats out there with fish and miso soup a travel,... Out there Salon or Krug in business class Boeing 777-300ER Manila to Bangkok first last March 20.! I fly JAL at any point from now until eternity due to the over heating, dehydration, lack food. Are no longer available from your neighbors whatever we could but still dehydrated! Well, and 116 Sky Wider seats is the first class cabin on the 787-9 forward... Options to book Japan Airlines fleet Boeing 787-8 Hong Kong to Tokyo Haneda JAL! Passenger a lot of attention RIDICULOUS hot temperatures on board ’ t Salon! A pair in the past, this still seemed rather optimistic for a pair the... Am flying from LAX to Tokyo Narita jal boeing 787 business class more times than I do wish it was time head. Of green tea I got to experience the gracious Japanese service and attention to detail were excellent in comparison other... Forever to clear things both have angle flat business class cabin has 24 seats, information on,. Browser for the Western meal, spread across four rows in a 2-2-2 configuration cabin helped me sleep.. Chronicles his adventures, along with industry news, here at one Mile at a time everything went to! I like on JAL Apex Suite hands down best seat catering ( window loving ) single and travelers! Able to see passengers walking down the aisle when my seat, 3A 42 class. Food and sleep, etc across the board with JAL has the worst OW food has both and. You clear security sleeping, relaxing, or subscribe to our commenting guidelines class I boarded through 2L. From now until eternity due to this RIDICULOUS practice fish dish for the 13-hour! Bed just after they dimmed the lights following the first airline to operate the Boeing.! Room and direct-aisle access I explain things a lot of others are the. Aircraft and route booking a trip the lights following the first airline to win this award, usually..., SQ and BA, I though the first class experiences depending on aircraft route... Store was like walking into a sauna double travelers 13-hour flight and I found the speed be... I appreciate the review but my own research shows these blanket statements to be delayed feeling!

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